Terms and Conditions of Sale

These Terms and Conditions of Sale ("Terms") are entered into by and between Maguelone du Fou (SIRET: 499 421 238 00035), whose registered office is located at 182 Chemin de Saint Colomé, 84120 Pertuis, France ("Seller" or "we"), and any individual or entity purchasing products ("Customer" or "you") through the website www.maguelone.net ("Website").
By placing an order on this Website, you agree to these Terms without reservation.

1. Purpose of the Contract

These Terms govern the contractual relationship between Maguelone du Fou and the Customer, whether the Customer is an individual consumer or a business, and apply to all purchases made through the Website.

2. Product Descriptions

The products offered for sale are those listed in the online catalog on the Website. All products are subject to availability. Each product includes a description provided by Maguelone du Fou. While we make every effort to ensure accuracy, product photographs are non-contractual and slight differences, particularly in color, may occur.

3. Geographic Scope

Online sales are available to customers residing in mainland France, French overseas departments and territories, European Union countries, and the United States.

4. Pricing

Prices listed on the Website are in euros (€) and include applicable VAT.
Any change in the VAT rate will automatically be reflected in product prices.
Maguelone du Fou reserves the right to modify prices at any time; however, the price charged will be the one listed at the time of order confirmation.
Prices include order processing fees but do not include shipping and handling costs.

5. Orders

Orders are placed through the Website following this process:

• Selecting products and adding them to the cart;

• Reviewing and validating the cart contents;

• Logging into or creating an account by providing the required information;

• Choosing the delivery method;

• Choosing the payment method and accepting these Terms;

• Confirming the order and completing the payment.

The Customer will receive an email confirmation of the order.

Customers can view and modify their order details at any time before final confirmation.

Ownership of the products remains with Maguelone du Fou until full payment has been received.

Maguelone du Fou reserves the right to cancel or refuse any order from a Customer involved in an ongoing payment dispute.

All orders imply acceptance of the product prices and descriptions listed at the time of purchase.
We commit to fulfilling orders within available stock limits.

6. Payment Terms

Purchases must be paid via Stripe or by credit/debit card at the time of ordering. Payment must be made in full before shipping.

7. Shipping and Delivery

Orders placed before 1:00 PM (Paris time) Monday through Friday (excluding holidays) are processed and shipped within a maximum of eight (8) business days, subject to payment confirmation and product availability.

International Shipping Times

For shipments outside France, including to the United States, delivery times vary depending on customs processing and carrier logistics. Estimated delivery times do not account for potential customs delays.

Risk of Loss

Risk of loss and title for purchased products pass to the Customer upon delivery of the order to the shipping carrier. Maguelone du Fou is not liable for any lost, stolen, or delayed shipments once the package is in the possession of the carrier.

If products have not been delivered within fifteen (15) days of the estimated delivery date, and the delay is not due to force majeure, the Customer may cancel the order by sending a registered letter with acknowledgment of receipt to:

Maguelone du Fou
182 Chemin de Saint Colomé, 84120 Pertuis, France.

The Customer will receive a full refund of the paid amounts.
The Customer must notify non-receipt and request cancellation within seventy (70) business days from the shipment date. After this period, no cancellation or refund request will be accepted.

Upon receipt, Customers must inspect products and report any issues (missing items, damaged or broken products) within four (4) days.

8. Customs Duties and Import Taxes

Orders shipped outside the European Union, including to the United States, may be subject to customs duties, import taxes, and fees imposed by the destination country.
These charges are the Customer's responsibility and are not included in the product price or shipping fees.
Maguelone du Fou is not responsible for delays caused by customs clearance processes.

9. Returns, Exchanges, and Right of Withdrawal

Non-professional Customers have a right of withdrawal and may return products within thirty (30) days of delivery for a refund or exchange, without penalties and without needing to provide a reason.

Return shipping costs are the Customer’s responsibility.
Products must be returned in their original condition and packaging.

International Returns

For Customers outside France:

• Return shipping costs and any customs or import duties associated with the return are the Customer’s responsibility.

• Returned items must be clearly declared as "returned merchandise" on customs forms to avoid additional charges.

• Maguelone du Fou reserves the right to refuse returns that incur additional customs fees.

The refund will be processed as quickly as possible and no later than thirty (30) days from the date the right of withdrawal is exercised.